INTRODUCTION:
Disciplinary action is sometimes necessary so that employees who infringe on workplace rules recognise personal and team accountabilities, which would groom them into true professionals. Grievance handling and disciplinary actions are both challenging aspects of people management, but it has got to be done when the need arises.
Improper handling of misconduct and domestic inquiry can result in the Industrial Court ruling in favour of the employee and subsequently leading to costly monetary compensation by the employer. A one-day practical and hands-on workshop to enable participants to understand the importance of holding a proper domestic inquiry (DI) as well as adhering to strict procedural requirements, in order to withstand the scrutiny of the Industrial Court in the dismissal of an employee.
This course provides participants with the knowledge and skills necessary to effectively handle employee grievances, administer discipline, and conduct terminations in a fair, legal, and respectful manner. Furthermore, participants able to know the method of framing proper DI charges and effectively conducting internal DI in accordance with the requirements of Malaysian employment laws. Through a combination of lectures, case studies, role-playing exercises, and discussions, participants will learn practical strategies for resolving conflicts, addressing performance issues, and navigating termination procedures.
HOW WILL YOU BENEFIT:
Upon completion of this programme, the participants will be able to:
o Enhance people managing skill to handle grievance and disciplinary actions.
o Understand the legal framework governing employee grievances, discipline, and termination.
o Navigate the termination process while minimizing legal risks and preserving employee dignity.
o Learn to draft proper charges with the material particulars.
o Understand the role played by the various players in the domestic inquiry process.
Download Course Outline here
